Privacy policy

Last updated: 23 January 2026

This Privacy Policy describes how Varuna Travel Ltd (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from paraglidingfethiye.net (the “Site”) or otherwise communicate with us regarding our services (collectively, the “Services”).

For the purposes of applicable data protection laws, including the UK GDPR and EU GDPR, Varuna Travel Ltd is the data controller of your personal information.

1. Who We Are

Company name: Varuna Travel Ltd
Website: https://paraglidingfethiye.net
Email: info@varunatravel.com
Address: Office 403, Screenworks, 22 Highbury Grove, London, N5 2ER, United Kingdom

2. What Personal Data We Collect

We may collect the following categories of personal information:

a) Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Booking and order details

  • Messages sent via contact forms, WhatsApp, or email

b) Information Collected Automatically

  • IP address

  • Browser and device information

  • Pages visited and actions taken on the Site

  • Date and time of visits

  • Referring URLs

  • Cookies and similar tracking technologies

3. How We Use Your Personal Information

We use your personal information to:

  • Process bookings and payments

  • Provide and manage our services

  • Communicate with you about your booking or enquiry

  • Send service-related messages and confirmations

  • Improve our website and customer experience

  • Detect and prevent fraud and misuse

  • Comply with legal and regulatory obligations

4. Legal Bases for Processing (GDPR)

We process your personal data under the following legal bases:

  • Performance of a contract (e.g. to process bookings and payments)

  • Legitimate interests (e.g. to improve services, prevent fraud, respond to enquiries)

  • Legal obligation (e.g. accounting and tax compliance)

  • Consent (e.g. marketing emails or cookies, where applicable)

5. Payments

We use Shopify Payments and other payment service providers supported by Shopify to process transactions securely.

Your payment details are processed directly by these providers and are not stored on our servers. These providers process your data in accordance with their own privacy policies.

6. Cookies

We use cookies and similar technologies to:

  • Operate and secure the Site

  • Remember your preferences

  • Analyse traffic and usage patterns

  • Improve user experience

You can control or disable cookies through your browser settings.
We also use a cookie consent banner to collect your consent where required by law.

7. Sharing of Personal Information

We may share your personal information with:

  • Shopify (our website and commerce platform provider)

  • Payment processors

  • Hosting and IT service providers

  • Analytics providers

  • Professional advisers (e.g. accountants, legal advisers)

  • Authorities where required by law

We do not sell your personal data.

8. International Transfers

Your personal information may be transferred to and processed outside your country of residence.
Where required, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or the UK ICO.

9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil the purposes outlined in this Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: info@varunatravel.com

11. Children’s Privacy

Our services are not intended for children under 16.
We do not knowingly collect personal data from children.

12. Security

We implement reasonable technical and organisational measures to protect your personal data.
However, no system is completely secure and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Varuna Travel Ltd
Email: info@varunatravel.com
Address: Office 403, Screenworks, 22 Highbury Grove, London, N5 2ER, United Kingdom